RETURN POLICY

Our shipping and returns policy offers customers peace of mind and flexibility:

Dispatch:

• Orders are processed and shipped within 1-3 business days.
• We aim to deliver orders within 7-10 working days of dispatch.
• Customers will receive a tracking number to track their package.

Returns:

• We accept returns within 14 days of receiving the product.
• Returned items must be in their original condition, unused and in the original packaging.
• Customers are responsible for return shipping costs unless the product is defective or damaged upon receipt.
• Refunds will be processed within 5-7 business days after receipt and inspection of the returned item.

Contact us at info@dyvae.com for return instructions or if you have any questions about our policies. We're here to help!