RETURN POLICY

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount, including shipping costs.

Only the return costs from your home to the online store are at your own expense. Consult your carrier's website for exact rates.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.

To exercise this right, please contact us at info@dyvae.com. We will then refund the order amount due within 14 days of registering your return, provided the product has already been returned in good order.